Ok, one more puzzle to throw in the mix. Found out today (trying to add family to my google account) that they had no record of my name connected to the gmail email and a google account. Now, I wonder, could that be why the google stuff just sits there and won't load? Will try another wifi spot tomorrow, have filled in an e-form to !appeal" that I am actually who I say I am, no idea how long it takes to sort out though.
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